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Civil Aviation Ministry Updates on Airport Operations After Major Microsoft Outage

The airline systems at airports have resumed regular operations, according to the ministry of civil aviation, since 3 a.m. on Saturday, the day following a significant global Microsoft outage. “At this point, flight operations are running smoothly. We anticipate having all issues fixed by midday today,” a statement from the ministry of civil aviation said. It was earlier reported that technical issues persisted at a number of Indian airports on Saturday for a second day. According to media reports, major airports including Mumbai, New Delhi, and Chennai had considerable inconveniences for passengers. The pandemonium at the airport continues, with huge lineups at check-in counters and delayed check-ins, despite Microsoft’s announcement on Friday that services had resumed.

The technical issues began on July 19, when a significant global outage affected numerous industries, primarily aviation. After CrowdStrike’s Falcon Sensor threat-monitoring software released an update that caused Microsoft’s Windows operating system to crash, a technical fault gave rise to the problem. Microsoft receives its antivirus software from CrowdStrike, a worldwide cybersecurity company that found the issue in the program and released remedies. Unnamed sources informed Business Today that on Saturday, IndiGo’s counters at the Delhi airport were still seeing huge lineups. The airline employees, whose concerns about the Microsoft outage have not yet been properly addressed, explained that the delays were caused by system problems.

A traveler told a news agency that most aircraft at Indira Gandhi International Airport on Saturday were running late. “My flight is delayed by at least 30 minutes, and I’m headed to London,” they stated. The line outside the airport is quite long. The majority of the aircraft have delays. A tourist said that they had not slept through the entire night at Mumbai’s Chhatrapati Shivaji Maharaj International Airport and that they had encountered other problems due to the outage. “I left Mumbai yesterday morning for Bengaluru. The plane was canceled.Despite providing the service, they did not make accommodations for us. We haven’t slept all night because we had to wait the entire night.

Business was informed by an insider at the Mumbai airport that IndiGo kept up manual operations on July 19, despite Microsoft’s announcement that they had resumed. They added to the delays by printing boarding passes by hand and carrying out the boarding procedure by hand. Significant difficulties were also experienced by prominent Indian airlines, such as IndiGo, SpiceJet, Air India, and Vistara. With reference to a worldwide system disruption, IndiGo canceled over 200 flights throughout India on Friday. Moreover, reports of flight delays and traffic disruptions at Chennai Airport for the second day were made in relation to the blue screen error. Arriving for a flight to the Maldives, a man by the name of Prabakaran said he had no idea where to stay. I had to go to the Maldives today (Saturday) because my work permit expires on Sunday. However, because of the postponed flight, I have been asked to leave tomorrow. He remarked, “I have no idea where to stay or how to guarantee a job.

Also Read: 192 IndiGo Flights Canceled: Refund and Rebooking Options Temporarily Unavailable Due to Microsoft Outage

“I am a medical doctor from Sri Lanka,” stated a fellow traveler. My flight was canceled last night, which prevented me from going to Bhubaneswar to give a lecture. Then, I was unable to locate a flight back to Bhubaneswar this morning. I was planning to return to Sri Lanka, but I am currently unable to find a flight, therefore I am stuck here. The “Blue Screen of Death” problem was causing Microsoft Windows customers’ computers to restart or shut down on Friday. A wide range of businesses were affected by the outage, including news organizations, banks, food chains, airlines, brokerage houses, and railway networks. The travel sector was especially hard hit, resulting in significant global flight delays.